The quality of products and services is a crucial aspect of safeguarding long-term success and competitiveness. Ansorg is committed to retaining its innovation and quality leadership in its market.
Ansorg wants satisfied customers who are happy to recommend it to other people. It therefore makes targeted efforts to develop long-term customer relationships and aims to supply defect-free products and services to customers. The principle of avoiding defects rather than remedying defects applies.
We respect the human rights, dignity, private sphere and personal rights of every individual. A corporate culture based on respect defines the relationships between employees with different genders, sexual identities, ages, races, religious faiths and disabilities.
We promote equality of opportunity and equal treatment and offer fair employment conditions with appropriate pay.
We do not condone any form of discrimination, humiliation, intimidation, repression or insult. In this respect, we operate a ‘zero tolerance’ policy.
We condemn human trafficking and forced labour of any kind. Child labour is not used. In the absence of local legislation stipulating a higher age, we never employ any persons of school age or younger than 15 years of age.
We are open and honest with our business associates and assume responsibility for our actions. We are reliable partners in business and never make a promise we cannot keep.
Ansorg has a zero tolerance policy against bribery and corruption. This applies to all our business and transactions in all countries in which we and our business partners operate. We do not tolerate bribery in any form and are committed to a strong anti-corruption program, including this Code of Conduct. Ansorg is committed to ensuring that the objectives of this Code of Conduct are met. We therefore instruct and train all our employees and business partners and oblige them to safeguard their knowledge and compliance with the principles of this Code of Conduct.
According to our Code of Conduct, a bribe includes financial or other benefits granted, promised, offered, accepted, sought or received with the intent to influence the ability to make objective and fair business decisions. As a business partner of Ansorg, you may not engage in bribery or corruption when acting with or on our behalf. This applies both nationally and internationally and to all business transactions, both with private actors and with persons in the public sector. Kickbacks are not permitted when acting for or on behalf of Ansorg.
Whether an act constitutes a bribe is determined by the standards set forth herein. Any local practice or habit should therefore be ignored unless expressly permitted or required by local written law.
We respect the rules of free and fair competition; in particular, we do not enter into price or other agreements with competitors. For customer orders we compete on the basis of product performance and service excellence. We never attempt to directly or indirectly influence customer decision makers into making decisions which are not in the customer’s interest by granting personal benefits to them. We restrict other gratuities to business associates to a level that does not give the impression of any personal influence being exerted.
No person working for an Ansorg company is permitted to request a business associate to provide them with a personal advantage or to accept such an advantage on behalf of related parties or third parties.
We expect our suppliers to confirm to us that they will act in accordance with the Ansorg Policy.
We protect and defend our own intellectual property and respect the intellectual property of others. When we develop innovations, we secure the rights to the intellectual property that we have created.
Ansorg’s employees facilitate the organisation’s success and growth and Ansorg is obligated to them. We support our employees in improving their performance through training and further education and in promoting their health. Ansorg promotes their development and motivation through a transparent, trusting and respectful approach based on the following management principles.
If you become aware of any aspect of the Ansorg Policy and/or effective laws being breached, please report it to Ansorg and/or an independent third party.
Ansorg can be contacted at the following e-mail addresses.